Business in Action, 9th Ed.
Chapter 7: Management Roles, Functions, and Skills
"We’ve all seen it.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
The amazing world of Coca-Cola via an infographic.
The Money Chart from Randall Munroe’s webcomic xkcd.
Apple is a company that spawns both rabid fans and haters.