Excellence in Business Communication, 13th Edition
Chapter 6. Writing Business Messages
"Online Dictionaries aren't just convenient, they give the people who run the dictionary sites a view into the zeitgeist in a way that was never possible when people looked up words in physical books.
Baruch College’s Beginner’s Guide to Business Research will point you in the right direction.
"Americans are notorious for using filler words.
"Americans are notorious for using filler words.
"Check out the Retail Across America in photos slideshow, watch the video stories from each state and find out where we're headed next.
Take a look at Joe Latta's workout for better business writing.
"A team of neuroscientists have built the most intricate map yet for how the human brain processes language.
"Unfortunately, buzzwords can seriously weaken your persuasive messaging and give an impression of insecurity.
"In today's world of ultratasking and information overload, being concise is more important than ever.
"Have you ever been confused about when to use “a” and “an” before words beginning with “h”?
Christina DesMarais (photo, left) reports.
"Do you think you are a punctuation pro?
"When you write to tell someone no, your message will already disappoint the individual.
"The way you speak not only affects how others perceive you; it also has the potential to shape your behavior.
"One of Amazon's largest fulfillment centers is in Phoenix, Arizona.
"Here are the top 10 network security challenges faced by small and midsize businesses (SMBs) in 2015 and tips to address them.
"Take the guesswork out of writing numbers in your business communications.
"Our parents warned us about it, but it’s hard to understand until you experience it first hand: as you get older, time seems to fly.
According to Lynn Gaertner-Johnston, "Writing that succeeds in college often fails in business.
"People don't have the time or the attention span to read any more words than necessary.
"Steven Pinker is probably as good an expert to ask as anyone.
The material associated with this item is no longer available, but we invite you to read Jason Nazar's article in Forbes on the same topic, "The 21 Principles of Persuasion.