Business in Action, 8th Ed.
Chapter 11: Human Resources Management
"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.
Jane Burnett (photo, left) at Ladders.
"Being the new person is never easy.
"Every unsuccessful attempt can help you gain indispensable experience and mistakes can even be more valuable than achievements.
"If you’ve got a presentation to give at work or school — or are perhaps getting ready to speak at a TEDx event?
"A four-hour mental health training program for managers could yield fewer employee sick days and a roughly 10-to-1 return on investment, a study in Australia suggests.
"From the "I have a dream" speech to Steve Jobs' iPhone launch, many great talks have a common structure that helps their message resonate with listeners.
"Talks on the importance of listening, and how to do it much better.
"These talks reveal that some things are more within your grasp than you may think, especially if you ask.
"TED Talks for when you want to get up and act -- now.
"Career analyst Dan Pink [photo, left] examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think.
"For companies interested in building work cultures that support all personality types, there are a few simple steps you can take before deciding where that new couch should go or how many cubicles to disassemble and carry to the curb.
"It goes without saying that my new book, Reply All…And Other Ways to Tank Your Career was inspired by email faux pas.
Mignon Fogarty (photo, left) explains.
Check out this video by J.
"It sounds simple, but making sure your company has more money coming in than going out is one of the most important tasks of running and growing a business.
"What leader wouldn't want a team filled with these high-performing folks?
"Each year, one in seven large corporations commits fraud.
"Our culture is obsessed with happiness, but what if there's a more fulfilling path?
"Americans are notorious for using filler words.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"Jeff Reynar is a director of engineering and New York site lead at Facebook.
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.