Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"How much does the pace of speech matter in diplomatic speaking?
"Now, as much as I hate to see people bicker like elementary schoolers on the playground, I realize that fighting on Facebook is inevitable for some.
"AI technologies today range from simple to extraordinarily complicated.
"Below, we've rounded up 18 of the most useful scientific insights into the significance of body language, pulled from Psychology Today, research journals, and a few awesome books.
"Law firm Cooney & Conway created a helpful infographic highlighting obscure laws from 11 countries which could land you in hot water if you break them.
"The image you choose to portray to others is a big reflection of your true self, but the opposite effect can also be achieved.
"Some tricks, like remembering to smile, are easy to implement in your everyday life.
"Your posture, tone of voice, and even your diet may play a part in getting your message across.
"From tidying your space to reading the news, there are a variety of ways to prep for the day.
According to Travis Bradberry (photo, left), "Self-awareness is a critical skill in the workplace.
"I like to ask questions and listen.
Check out the infographic at ELearningInfographics.
"Learn to communicate your needs with more firmness and less fear.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
Karin Hurt (photo, left) asks, "Have you ever felt this way?
"The scale of the internet is so great, that it doesn’t make sense to look at the information on a monthly basis, or even to use daily figures," writes Jeff Desjardins for the World Economic Forum.
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
"We asked [Daniel Post] Senning [photo, left] and Barbara Pachter, author of The Essentials of Business Etiquette, to tell us about some antiquated gendered courtesies and other etiquette rules that you don't need to follow anymore — and what you should do instead.
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.