Business in Action, 9th Ed.
Chapter 7: Management Roles, Functions, and Skills
"What leader wouldn't want a team filled with these high-performing folks?
"Each year, one in seven large corporations commits fraud.
"Our culture is obsessed with happiness, but what if there's a more fulfilling path?
"Americans are notorious for using filler words.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"Jeff Reynar is a director of engineering and New York site lead at Facebook.
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
"I became an HR person in 1984, when many of my readers had not been born yet.
"Department stores have you all figured out, here are some of the tactics they use to get you to part with more cash.
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.

"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.

"Maybe you've visited the office.

"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
Liz Ryan navigates the terrain in a video presentation and article at Forbes.
"What makes work satisfying?
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"With this new tool, brand centrality and distinctiveness don't have to be contradictory goals.
"Studies of leaders often focus on their style or charisma, but we wanted to look at how workers are affected by their boss’s technical competence.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.