Excellence in Business Communication, 11th Edition
Chapter 8. Writing Routine and Positive Messages
The original resource is no longer available.
See what the Electronic Frontier Foundation has to say about the Digital Millennium Copyright Act.
(The link to Credit Sesame’s blog is no longer available.
Ads of the World shows some of the best creative work from the world’s advertising professionals.
The writers at Copyblogger specialize in content marketing, sharing valuable information to build brands and create customers.
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The American Marketing Association’s Career Resource Center offers helpful tips and job postings.
Sheryl Sandberg, Facebook chief operating officer, helped launched a movement to encourage women to take more control over their careers.
See what the Reshoring Initiative is doing to encourage American companies to bring manufacturing back to the United States.
The popularity of management strategies and tools changes over time; see what’s hot and what is not these days.
Find angel investors through the Angel Capital Association.
This resource is no longer available, but click here for advice on choosing a partnership format or one of the other available business structures.
This online network offers advice and tools to get you started.
Get advice on everything from filing a complaint to protecting yourself against fraud.
We write a lot about resumes — what to do, and what not to do.
"Below are some of the best social bookmarking websites I would recommend to teachers and students.
"Welcome to a preview of Classroom, a new tool coming to Google Apps for Education.
"When a plane is grounded or there are delays, customers sometimes vent their fury on Twitter.
"The secret to a loyal customer base is no secret at all: Great customer service will bring them back every time.
"This is it.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
Stephanie Walden discusses customer relationship marketing (CRM) in a piece at Mashable.
Bovee and Thill are the only authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"A Utah couple is suing an online merchant that fined them $3,500 for writing a negative review and sparked a financial nightmare for more than a year by reporting the alleged debt to credit rating companies.
