"Do you ever find yourself in awkward social situations?

"This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective as reported in Dr.

"Storytelling is an essential leadership skill.

"Career expert and Growth Lab CEO Ramit Sethi [photo, left] shares an easy way to test your business ideas with your friends to see if your idea is something people want.

"Researchers highlighted some key indicators such as bad grammar, spelling and punctuation in posts by trolls.

"Communication, language and style matter in all areas of life.

Here is a YouTube video presented by the Stanford Graduate School of Business on the topic of "how to conduct interviews.

"In the early '90s, anthropologist Robin Dunbar [photo, left] proposed that a human being has the capacity to have up to 150 meaningful relationships.

"J.

"Neuroscientists talk about how we have one brain but two minds.

"Stanford GSB Professor Jennifer Aaker [photo, left] discusses the importance of stories, and how they can be used as a tool to persuade and shape how others see you.

"Have you ever felt like you're talking, but nobody is listening?

"These are some tips to help you foster a happier brain, according to Alex Korb, a postdoctoral researcher in neuroscience at UCLA.

MIT career advisor Lily Zhang hand-picked these talks for the insights they can give all job hunters.

Duarte advises starting with the simplest tool imaginable, the humble sticky note.

Watch this tutorial to see how to create effective Prezi presentations.

In this talk at Google, Gina Barnett (profiled in the chapter-opening Communication Close-Up) shares some essentials of using your body as an effective speaking instrument.

The etiquette expert Barbara Pachter offers tips to help you get comfortable at business lunches and dinners.

See how the IoT is reshaping numerous business processes, including business communication.

Understand the five elements that make up this essential quality for business success.

"We all experience moments when it's hard to speak up - whether it's at work, in our relationships, or out in a public with a stranger.

"On average, hiring managers get 75 résumés per position they post, according to a study from CareerBuilder.

Check out Prezi's YouTube channel.

"Stefanos Zenios explains how design thinking and the lean startup methodology can help entrepreneurs quickly take their big idea from a rough sketch on the back of a napkin to a real world product.

"Americans are notorious for using filler words.