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Chapter 8. IBM crowdsources a replacement for its annual performance reviews
January 10, 2017 by George DovelCEO Ginni Rometty explains why the company turned to its employees to create a better alternative to the traditional approach...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 8. IBM crowdsources a replacement for its annual performance reviews
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Chapter 8. Is there any truth to that rumor?
by George DovelThe Emergent website at Columbia University tracks and evaluates rumors spreading online...Category: Special: BCE8 - Students - Learn More, Special: WebComments Off on Chapter 8. Is there any truth to that rumor?
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Chapter 8. In-depth advice on issuing an apology
by George DovelBalance the needs of all affected stakeholders with these timely tips...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 8. In-depth advice on issuing an apology
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Chapter 8. A better way to say no
by George DovelExecutive Beth Brady’s advice starts with “Say no with a comma, not a period...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 8. A better way to say no
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Chapter 7. Using Twitter for routine customer communication
by George DovelThese 10 tips can help any company respond to the growing number of routine requests delivered on Twitter...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 7. Using Twitter for routine customer communication
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Chapter 7. LinkedIn’s advice for college students
by George DovelFollow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations...Category: Special: BCE8 - Students - Learn More, Special: WebComments Off on Chapter 7. LinkedIn’s advice for college students
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Chapter 7. Insight into mobile strategies for routine communication
by George DovelClickSoftware’s blog discusses a range of topics on mobile business communication...Category: Special: BCE8 - Students - Learn More, Special: WebComments Off on Chapter 7. Insight into mobile strategies for routine communication
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Chapter 11. Four communication challenges were visuals can be more effective than text
by George DovelTraining, product reviews, complex data presentations, and social media can all benefit from visual content...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 11. Four communication challenges were visuals can be more effective than text
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Chapter 6. Social shaming in today’s business landscape
by George DovelSee how today’s consumers use the power of social media to get satisfaction from companies...Category: Special: BCE8 - Students - Learn More, Special: InfographicsComments Off on Chapter 6. Social shaming in today’s business landscape
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Chapter 6. The security worries behind the surge in business messaging
by George DovelFind out why mobile messaging apps can be security risks...Category: Special: Articles, Special: BCE8 - Students - Learn MoreComments Off on Chapter 6. The security worries behind the surge in business messaging