"We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left)...

The original video is no longer available, but this article provides helpful tips for proofing anything from school assignments to business reports...

Usability experts at Nielsen Norman Group offer dozens of research-based articles on effective communication using mobile devices and other technologies...

The Writer's Center at the University of Wisconsin, Madison, features an article on the topic of writing clean, concise sentences...

The search giant’s YouTube channel features employees talking about their experiences working at Google ..

The willingness to take risks is a key habit; see what the other six are...

The Lewis Model of Culture is an intriguing way of recognizing different approaches to business...

Take this quiz to see if you have the knowledge to travel like a pro...

Hear how leading-edge companies are adapting to take advantage of mobile communication...

The U...