Executive Beth Brady’s advice starts with “Say no with a comma, not a period...

When its Twitter chatbot Tay got hijacked and had to be taken down, Microsoft issued an apology that got every note right...

These 10 tips can help any company respond to the growing number of routine requests delivered on Twitter...

Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations...

ClickSoftware’s blog discusses a range of topics on mobile business communication...

This advice for class assignments will help you on the job, too...

This guide from the Writing Center at the University of North Carolina, Chapel Hill, offers advice on editing and proofreading, and a chance to find errors strategically embedded in the advice itself...

Whether you’re starting your first document or using Word’s advanced capabilities, this site can help...

Mignon Fogarty, also known as Grammar Girl, offers a wide selection of easy-to-use advice on getting things right...

These easy-to-use ideas will help you achieve a business-friendly conversational tone...