The original resource is no longer available, but this advice from Purdue's Online Writing Lab offers helpful advice for outlining.

This in-depth advice can help you analyze audiences for even the most complex communication scenarios.

See why so many companies are shifting their business models toward subscription pricing.

Get step-by-step advice for mapping the customer journey from touchpoint to touchpoint.

Explore the differences between intrinsic and extrinsic motivation, and see why intrinsic motivators are so powerful.

This resource is currently unavailable.

This resource is currently unavailable.

The original resource is no longer available, but this advice from Purdue's Online Writing Lab offers helpful advice for outlining.

"Bezos is Amazon's chief writing evangelist, and his advocacy for the art of long-form writing as a motivational tool and idea-generation technique has been ordering how people think and work at Amazon for the last two decades—most importantly, in how the company creates new ideas, how it shares them, and how it gets support for them from the wider world.

"Editing involves a proactive editor making changes and suggestions that will improve the overall quality of your writing, particularly in relation to language use and expression.

"To demystify some of the ambiguities surrounding the resume editing process, here’s a hand-picked list of some of the most important dos and don’ts to be aware of during this stage.

Not sure how to get the right look?

"In the very first episode of Read Ink, I explain the difference between proofreading and editing, and how those two processes should be done individually for a stronger overall manuscript.

Stephanie Vozza (photo, left) reports on the topic at FastCompany.

Not sure how to get the right look?

"There are plenty of frustrations people have with email, but right near the top is that messages aren’t clear, and because of that frustration, conflicts escalate, and productivity drops.

Not sure how to get the right look?

Will wearable technologies influence business and business communication?

"You don't have to play by the old rules: This is the digital age.

The Lewis Model of Culture is an intriguing way of recognizing different approaches to business.

The Lewis Model of Culture is an intriguing way of recognizing different approaches to business.

"What do an insurance company, grocery chain and educational service have in common?

"I’ve written hundreds of posts since beginning this blog.

The original resource is no longer available.

This brief presentation explains the key points to look for in a balance sheet.