"Crisis communications practitioners don’t have a choice: they must integrate social networks into their planning or risk having their response to any incident become totally irrelevant," declares Patrice Cloutier (photo, left) in a guest blog at The Crisis Intelligence Blog.

Here is a Pinterest page on workplace issues.

Teaching oral communication on Pinterest.

David E.

This collection of resources for business communication and business writing instructors focus on a wide variety of media, including videos, infographics, PowerPoints, PDFs, and podcasts, covering every relevant topic so you can keep your course fresh and up to date.

"Just ask the organizers of the Boston Marathon or the mayor of Moore, Okla.

See our Pinterest page of PowerPoint programs for business communication instructors.

Check out the Pinterest page on employment.

Check out a Pinterest page of data visualizations.

"Social media PR crises hit companies like tornados—out of nowhere and with deadly force," observes Peter Friedman (photo, left).

"Apology speeches are best when they actually include an apology," says Leslie Ungar, president of Electric Impulse Communications.

We write a lot about resumes — what to do, and what not to do.

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This website offers a wealth of advice on producing quality videos.

These online tools (many are free) offer a variety of ways to create infographics.

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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.

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Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills.

"People are taking to your digital properties with pitchforks and lit torches.

"If you or your CEO has been called upon by a TV news reporter to comment on a mass layoff, product recall or other urgent news situation, you know the feeling that this old Wide World of Sports adage can evoke: 'The thrill of victory and the agony of defeat,'" writes Gwen Chynoweth (photo, left).

Professor Timothy Coombs talks about the relations between social media and crisis communication.

I just finished reading an interesting book titled Annoying by science writers Joe Palca and Flora Lichtman (2011).