Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Educator and entrepreneur Sebastian Thrun [photo, left] wants us to use AI to free humanity of repetitive work and unleash our creativity.
"Need to land on a decision that works for everyone?
"No one wants to be the "glue guy.
"If you were asked to describe the characteristics of a great leader, you’d probably include things like visionary or strategic thinking, the ability to inspire and motivate others, passion and drive to achieve.
Amazon CEO Jeff Bezos and Brother Mark Give a Rare Interview about Growing Up and Secrets to Success
"In this first-of-its-kind conversation, the Bezos brothers discuss their early influences, habits for success, and predictions for the future.
Shana Lebowitz (photo, left) has the details.
"A few weeks ago, I was caught unprepared in a meeting.
"What's the secret to making content people love?
Uri Hasson (photo, left) presents.
"This [past] fall, Nordstrom opened a new store in West Hollywood, Calif.
"Body language: It's one of the most subtle, yet important things to master at work.
"This is an interesting tactic from the retailer, and one that makes a lot of sense from a behavioral perspective.
"Getting out of debt can feel overwhelming.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"Veteran financier Ray Dalio [photo, left] has been in every kind of meeting: the good, the bad and the ugly.
"Chronically-negative people can slow down your momentum and sabotage real success.
"I’ve spent much of the last decade studying (and having) conversations and teaching people how to understand their own exchanges.
"When one person asks another a question, it takes an average of 200 milliseconds for them to respond.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?
"Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world.
"If you receive a calendar invitation and it’s clear from the above suggestions that you need not attend a meeting, you have options: .
"After a recent session a client told me that, “You’re a magician.
"Does body language help a TED Talk go viral?
"Good founders learn how to be charismatic, confident, and persuasive.