Excellence in Business Communication, 13th Edition
Handbook of Grammar, Mechanics, and Usage
"It's the Internet of the Ephemeral—the side of the Internet that gives us Snapchat and Confide and other apps that owe their popularity not just to the fact that they are not Facebook, but also to the fact that they trade, specifically, on their impermanence.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
"To listen with intercultural ears and see with intercultural eyes means to limit your interpretations to content and to ignore tone, body language and form, which I admit takes practice.
"According to Fast Company, Instagram is becoming an important part of the hiring process for some employers, especially in more creative fields.
"Observing individuals who lead a creative life, we can identify elements of expertise, grit, an understanding, and passion.
"Want to win friends and influence people?
Stephanie Walden discusses customer relationship marketing (CRM) in a piece at Mashable.
"At some point I mentioned to everyone that I am very introverted and used to have a huge fear of public speaking.
According to Naomi Garnice (photo, left) of the Daily Muse, "Considering that email is the primary form of communication in most offices, we don't always choose our written words as wisely as we should.
Christian Ryan Jyoti (photo, left) covers the topic for FastCompany.
"There are about 11 million meetings taking place in America every day, and a third of them are unproductive.
"Forget distinguishing the salad fork from the dinner fork.
"There are hundred of apps that claim to "increase productivity" and "optimize company workflow," but how many apps actually do?
"Each of the wordy phrases below can be replaced by one word.
"Even for those who are "in the know" about the benefits of Plus, many have difficulty learning how to use Plus effectively.
"It’s hardly an overstatement that social media has taken over our personal lives," writes Chris Riback in a piece at TheWeek.
Suzanne Lucas (photo, left) presents the results of a new survey by CareerBuilder.
Jerry Saltz covers the topic at Vulture.
Jenny Foss (photo, left) writes about what job search tactics people should not use.
"Fundamentally, poor business writing is costly and leads to disastrous events.
"How do you walk into a room, out of a meeting, or onto a stage?
Hagan Blount introduces the topic and presents the infographic at TheMuse.
"Professionals of any level and in any industry can benefit from having their own site, and if you set it up right and maintain it, you can get it to the top of the search results page," writes Richard Feloni in a piece featured at BusinessInsider.