Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking.
Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.
Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.
Susan Young (photo, left) discusses the idea of the name-letter-effect.
According to Mike Pugh (photo, left), "Voicemail might be negatively affecting your business.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
Paul Stannard (photo, left) offers a solution to unproductive meetings.
"We’ve all seen it.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
BusinessManagementDaily.
According to Jeff Mann (photo, left), a Gartner research director, "The rapid adoption of smart devices, both in the workplace and outside, has raised expectations about accessibility and user experience in the workforce.
Sallie Krawcheck (photo, left) shares her thoughts on the topic of building a successful team.
"Answering a cellphone or shooting off a text message during a business lunch may do more than just give an employee a bad reputation — it could cost them a chance to move up the corporate ladder, new research suggests," writes Chad Brooks (photo, left) in a piece at FoxBusiness.
The amazing world of Coca-Cola via an infographic.
The Money Chart from Randall Munroe’s webcomic xkcd.
Everyone tries to network, but few people do it well, often making the same basic mistakes.
Alexandra Levit (photo, left) received this email from a reader:
Dear Alexandra: My colleague’s mother passed away suddenly last week.
Alexandra Levit (photo, left) received this email from a reader:
Dear Alexandra: My colleague’s mother passed away suddenly last week.
"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.
This Business English podcast is the second part of a two-part series on making, rejecting and accepting suggestions.