Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"You will, however, be judged by the quality of your writing.
"In meeting notes and minutes, you must state each action item, who is to complete it, and the deadline or due date.
"Executives tell me their teams make decisions all the time.
We are not the center of cyberspace.
"It’s called social undermining, and it may seem harmless enough, but it can take an emotional toll.
To view the infographic click on the image or the link below.
"Tales of the tech unicorn’s impending demise might be somewhat exaggerated.
From Seth Godin.
"Devil’s advocates tend to pop up just when a project is about to launch.
"In real life, most people are fairly law-abiding, either by disposition or because we're afraid of getting caught.
"The meeting seemed to go smoothly.
"Your boss told you to “think outside the box.
"Barbara Pachter provides advice on how to properly act in business and social settings in The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success.
"The Agnes + Day crisis intelligence team has designed an infographic that showcases the very important 10 new rules of crisis communications.
Excerpted from the book Netiquette by Virginia Shea.
"Google has spent the past two years studying more than 180 of its teams, to figure out the secret to success.
Kim Lachance Shandrow reports.
"To make sure productivity doesn’t slow after you walk out of the room, do two things after and in between meetings: Quickly send out clear and concise meeting notes and follow up on the commitments made.
According to Erica Dhawan (photo, left), "We need to rethink the way we approach meetings that promotes collaboration and facilitates a responsive and flexible environment.
Follow these tips to make sure your posts get noticed and get read.
"Is your company producing relevant, useful content?
"In order to have fewer, more purposeful meetings, we need a more robust vocabulary to describe them.
"When Patricia Fripp [photo, left] speaks, professional speakers and executives listen," says Henry DeVries, contributor at Forbes.
"What are the rules of data visualization, a practice that draws on research into cognitive theory, graphical perception, statistics and journalism?
"Dealing with frustrated and angry employees is a part of a small-business owner's responsibilities.