Excellence in Business Communication, 13th Edition
Chapter 9. Writing Routine and Positive Messages
"Worrying is an illusory form of control.
We write a lot about resumes — what to do, and what not to do.
View original content
View original content
View original content
This website offers a wealth of advice on producing quality videos.
These online tools (many are free) offer a variety of ways to create infographics.
View original content
More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
View original content
Bovée and Thill's Pinterest board highlights some of the most interesting and important developments in business communication, along with some great advice on developing your communications skills.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
Most advice is terrible.
Ronnie Citron-Fink (photo, left) is "longing for a different tactile communicative experience – one that puts pen to paper.
Laura Labovich (photo, left), contributor to Careerealism.
Jen Bilik (photo, left) presents a very good case for walking away from screens for a time to just put pen to paper.
"Every day, we make decisions that have good or bad consequences for our future selves.
"Social media is about more than marketing and branding — it’s quickly becoming an essential part of customer outreach for brands.
As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.
Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.
Seth Godin says, "The best marketers, of course, use the needle and the vise at the same time.
Politicians are strange creatures, says politician Omar Ahmad.
About This Talk
In this deceptively simple 3-minute talk, Dr.
Learn the proper way to write instructions.
Get a fascinating, behind-the-scenes look at a new business, Artisan Flavors Ice Cream, and how its owner is exclusively using social media and electronic communication for promotion, including videos (YouTube), podcasts (iTunes), press releases (PRNewswire), maps (Google), photos (Flickr), conversations (Twitter, Facebook), blogs (WordPress), and reviews (Yelp).