Business Communication Essentials, 7th Ed.
Chapter 4. Writing Business Messages
Jeff Haden gives fair warning about word traps.
"Can you diagnose a company's problems by the way it abuses the English language?
Can you guess what's on the list?
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"John ate a slice of pepperoni pizza, and drank a bottle of beer.
"Fast Company recently attacked the use of "so" at the start of sentences, claiming it insults your audience, undermines your credibility, and demonstrates discomfort with the subject matter," reports Christina Sterbenz.
"You would think every company would prefer to communicate in a way that connects with the audience," writes Lou Hoffman (photo, left).
Sarah Green interviews Bryan Garner in this podcast at HBR Blog.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
"This is the second in a two-part Business English Pod series on motivating your team.
"In this lesson, we’ll look at some ways to motivate your team.
Christina Sterbenz (photo, left) covers the issue at BusinessInsider.
"This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.
In this piece at BusinessInsider.
"People do not always get along, so dealing with conflict is part of any job.
'Word meanings can shift radically, just like pronunciation,' writes Christina Sterbenz.
"The following is an excerpt from The Curmudgeon’s Guide to Getting Ahead [Crown Business, $17.
"Each of the wordy phrases below can be replaced by one word.
"Fundamentally, poor business writing is costly and leads to disastrous events.
"This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.
Claire Fallon (photo, left) covers the topic in a piece at HuffingtonPost.
"One of the most common reasons for holding a meeting is to solve a problem.
"There is an old adage: "As a man thinketh in his heart, so is he.
"Why should we avoid well-worn phrases and clichés?