Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Debra Benton (photo, left) covers the topic featured at PersonalBrandingBlog.
Jacqueline Whitmore (photo, left), contributor to Entrepreneur Magazine, presents ".
"Whether someone's lying to you, hitting on you, or bossing you around, you can read their intent and emotional state in their body language — if you know what to pay attention to.
According to Liz Klimas (photo, left), "How your handshake comes across to another person can say so much about you that some people will go so far as to practice their handshakes before a big job interview.
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
Matt Johnston presents a short video on the topic.
"Have managers lost the ability to listen?
"People want to hire, work with, promote and do business with others whom they know and like," says Barbara Pachter (photo, left).
"So you want to know how to make people like you?
"If the words, "Life is too short to work with jerks" have never come out of your mouth, then you either have a very short memory or you're just not being honest with yourself.
According to Jacquelyn Smith (photo, left), "When dealing with the business world, it's especially important that you're aware of your body language.
Eric Barker (photo, left) tells us what to really look for in people who may be lying.
"I'm not quite sure how I came across Robin Dreeke's It's Not All About "Me," but I'm glad I did," writes Shane Parrish in a piece for TheWeek.
"As your role grows in scale and influence, so too must your ability to listen.
"Because leaders are often juggling so many things and are under constant pressure to make decisions, they sometimes function in a mode of overwhelm.
"Want to win friends and influence people?
"How do you walk into a room, out of a meeting, or onto a stage?
"In a world rich with social platforms to express oneself, good listeners are a rare species," writes Shreya Roy in a piece for EconomicTimes.
"It's estimated that 2% of the world's population suffers from face blindness, or prosopagnosia, a neurological condition preventing people from recognizing faces.
David Armano offers a SlideShare presentation on the title.
"A French monk said to be "the world’s happiest man" because of his abnormal capacity for joy once told me that he doesn’t get stage fright because he has eradicated “mental toxins.