Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
[caption id="attachment_11573" align="alignleft" width="300"] In the digital age, business communication is undergoing a radical transformation, driven by an unlikely force: internet memes.
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It’s more than just the convenience of online shopping.
The On Brand podcast features insightful discussions with successful brand managers.
The “Tide pod challenge,” in which teenagers challenged one another to eat toxic laundry detergent, caused a crisis-management challenge for Procter & Gamble.
Seasoned executive Arthur D.
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Listen to this podcast.
Listen to this podcast.
Psychologist Guy Winch shares some practical tips for soothing the sting of rejection.
"Here are the most disruptive office distractions, ranked from worst to least worst, based the percentage of respondents who described them as causing moderate to very high distraction levels: .
"When you frame it the right way, your feedback can get your colleague on your side.
"Are you open about the areas where you want help?
"We can all be negative at times; that's human nature.
"A listener wondered whether Grammar Girl should be saying "end quote" instead of 'unquote.
"While caring about your work is great, giving too much can deplete you quickly.
"Welcome back to Business English Skills 360 for today’s lesson on Business English communication skills for leading a group to a decision.
"For me, there are few things more torturous in life than small talk.
"Making a group of people agree on an important business decision can seem like a difficult task.
"It’s easy to feel like we don’t measure up or deserve some of the praise we receive for our successes, even when we’ve worked hard to achieve them.
"Success in business depends on making good decisions.
"Wanna stand out as a particularly collaborative colleague?
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"This Business English Pod lesson is the final part in our series on handling a crisis.