Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Here is the Quick Learning Guide for Chapter 5.
This comprehensive online guide can help you out of just about any grammar dilemma.
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This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.
Enjoy a pictorial tour of cultures around the world as you learn more about communication across the spectrum of culture context.
Students and professionals moving from one culture to another often feel a period of shock, when the new culture feels confusing and even hostile.