Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World

"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.

"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"If you are at work, there's a high chance this article is distracting you from what you from something you should be doing instead.
"[Recently,] Savvy Psychologist Dr.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"There are more reasons than ever to understand how to protect your personal information.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
"If nothing else, avoid the urge to respond in anger or haste.
"Many commentators suggest that gender diversity in the corporate boardroom improves company performance because of the different points of view and experience it offers.
"Even when it's phrased as delicately as possible, accepting constructive criticism can be brutal.
"While it's not easy for a procrastinator to change -- just getting started is often a challenge -- it is possible.
In this video Tony Robbins discusses the topic of rapport.
"More than a century ago, the department store magnate John Wanamaker famously complained about his inability to gauge the effectiveness of the money he spent on advertising.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"Top tips for building a presentation that matters and a Five-part Structure that will help turn your presentation into a conversation.
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).
"A few years ago, my to-do list was an endless source of frustration.
"Here are my choices for The Best Sites For Learning About The World’s Different Cultures (and are accessible to English Language Learners): .
"Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
"Occasionally, a new word or phrase breaks out of the confines of the business world and into the cultural conversation.
Naphtali Hoff (photo, left) covers the topic at BusinessInsider.
"Business Insider reached out to managers and career experts to find out which phrases are best to avoid in conversations with your boss.