Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Luckily, there are signs we can look for when trying to detect a lie.
"You probably have your own verbal tics too.
"I normally introduce myself by my first name.
"I went out with a guy based on his use of dashes once.
"In Brazil and the United States, a firm handshake is expected.
"See the fascinatingly morbid graphic below from Who Is Hosting This?
"If you study great CEO communicators such as John Chambers of Cisco or the late Apple founder Steve Jobs, you can glean some helpful tricks," writes George Bell (photo, left).
"When Aaron arrived in Moscow to take charge of the manufacturing plant his Israeli-owned company had just purchased, he expected to settle in quickly," reports Erin Meyer (photo, left) in a piece at BusinessInsider.
The folks at Educational Technology and Mobile Learning share an infographic from Brainy Quote and Evan Carmichael.
Created by Bovee and Thill, the authors of the best-selling college textbooks in business communication for more than 25 years, and the ONLY authors who explain and illustrate in every chapter in their textbooks how mobile is revolutionizing business communication.
"Asiana Airlines flight 214 crashed upon landing at San Francisco International Airport on June 6, 2013.
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
"With mobile devices becoming mainstream in business communication, the challenge for those of us in education is to help students adapt their writing skills to this exciting but demanding new format.
Gene Marbach looks at the communications lessons one can gain from studying Abraham Lincoln.
"Not only does philosophy teach us how to live well and become better humans, but it can also aid in overcoming life’s trials and tribulations," writes Paul Jun in a piece at 99U.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
Beth Monaghan weighs in.
"Business leaders and entrepreneurs with superb people skills have a competitive edge over others.
"Here are six ways your supersmart competitors are working to gain advantage over you.
"You can find a lot of advice out there on how to give a big speech in front of a big audience — but how often do most of us do that?
"Are your lectures droning on?
Drake Baer reports on the results of a Quora thread that asked, "What life lessons are counter-intuitive or go against common sense or wisdom?
"I hate to admit it, but people annoy me pretty regularly," admits Karen Eller in a piece at DumbLittleMan.