Excellence in Business Communication, 11th Edition
Chapter 5. Writing Business Messages
"I took many writing classes in college but perhaps the most useful was one focused on business writing.
"According to our internal reports, here — in no particular order — are the ten most frequent catches by our editors in your press releases: .
According to Dean Evans (photo, left), "Poorly written or edited copy will adversely affect how people view your content.
Jennifer Frost, with GrammarCheck.
Randy Krum features an infographic on the topic.
Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"I don’t know about you, but nothing irks me more than reading and editing a document riddled with mistakes apparently made by a seven-year-old, only to find the author is a well accomplished executive.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"We’ve all seen it.
The Writer's Center at the University of Wisconsin, Madison, features an article on the topic of writing clean, concise sentences.
"Pronunciation is the ugly sister of language teaching, coming way behind vocabulary and grammar.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
"Words are everywhere, and many are strung together recklessly.
Andrea Wenger (photo, left) is the membership manager with the Carolina chapter of the Society for Technical Communication (STC).
"Writing with numbers and figures is an overlooked skill despite the fact that we often include them in our communications.
The amazing world of Coca-Cola via an infographic.
The Money Chart from Randall Munroe’s webcomic xkcd.
To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.
I wrote one of the most popular articles in our business writing blog, "Top Ten Irritating Phrases," in 2009.
Every writer needs a good editor, whether it's another person or an internal editor who can adequately judge, cut, and rewrite sentences.
Whether it’s email, Twitter, Facebook, or — going back to the ancient days — even business letters and proposals, the single most powerful word in business writing is “you.
