Business Communication Today, 14th Ed.
Chapter 11. Writing Negative Messages
"Loose lips sink relationships.
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"Many people will tell you that the most effective way to find your next job is by meeting people and fostering relationships," says Matt Johnston (photo, left).
When you heard that Malaysia Airlines texted loved ones of MH370's passengers that the passengers had likely perished in the South Indian Ocean, what was your reaction?
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According to Justin Gmoser (photo, left), "If there's one thing you should get right when visiting a foreign country, it's the greeting.
Recently Gmail began dividing its incoming email into 3 inboxes - primary, social (Twitter, LinkedIn, Pinterest), and promotional (newsletters, retail offers, etc.
"There are many things you have to remember to do and say in an all-important job interview, but don't miss the elephant in the room: the things that you should never do," says Justin Gmoser in his introduction to his video on the topic.
"Public speaking is hard enough for most of us.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
In this video the editors at Wipster interview key people in the industry.
This video presentation by Professor Patricia Jenkinson describes the process of perception and helps explain why we each perceive the world in a unique way.
Steven Gaffney (photo, left) talks about honest communication in this CommPro.
"Martha had some strong comments about bloggers, yet her PR folk pitch bloggers in an attempt to tap into their influence with their audience.
"Beyond being late and looking like a slob, there are a few things that you should NEVER say during a job interview.
"This is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger.
"Watch this video to find out how the fast-paced growth in mobility is shaping businesses and enterprise mobility, and what a robust strategy can do to ensure success for the future of your organisation.
"Happens to everyone.
"I said goodbye to my mouse last month.