Business Communication Today, 14th Ed.
Chapter 10. Writing Routine and Positive Messages
"A Utah couple is suing an online merchant that fined them $3,500 for writing a negative review and sparked a financial nightmare for more than a year by reporting the alleged debt to credit rating companies.
"Beyond being late and looking like a slob, there are a few things that you should NEVER say during a job interview.
Take a look at this summary of a Temkin Group report covering the topic.
"Watch this video to find out how the fast-paced growth in mobility is shaping businesses and enterprise mobility, and what a robust strategy can do to ensure success for the future of your organisation.
Lynn Gaertner-Johnston (photo, left) gives us "a perfect way to show someone you care.
"Happens to everyone.
"As all entrepreneurs discover sooner or later, it takes more than sound business acumen to bring an idea, no matter how novel, to life.
"I said goodbye to my mouse last month.
Paul Maccabee (photo, left) is the President of Maccabee Public Relations.
"According to our internal reports, here — in no particular order — are the ten most frequent catches by our editors in your press releases: .
"Understanding your customers is an integral part of building a loyal customer base.
A directory of business communication videos curated by Bovee and Thill .
"Think you're an expert at Googling?
"What an amazing year 2013 has been for mobile innovation - and consumers.
"Stress.
"Worrying is an illusory form of control.
That resource is no longer available, but here is advice on creating a compelling LinkedIn profile.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
Fellow designer Matt Helmke offers a succinct overview of Reynolds’s groundbreaking book.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
Matt Johnston (photo, left) presents a video on the topic of resume mistakes to avoid.