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Business Communication Today, 14th Ed.
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Why Concrete Language Communicates Truth (12237)
The Scientifically-Proven Method for Getting People to Say “Yes” (9351)
When You Negotiate, Don’t Argue (9270)
Chapter 10. Persuasion skills for every business professional (3245)
Eight Steps to a Powerful Speech (2848)
Science Of Persuasion (2704)
Chapter 7. Telling compelling stories on social media (2672)
Public Speaking – I Like Humor. Where Can I Find It? (2672)
5 Ways to Instantly Silence Your Doubt at Work (2590)
Chapter 10. Fifty tips for being more persuasive (2526)
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Business Communication Today, 14th Ed.
Chapter 12. Writing Persuasive Message
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Chapter 5: Writing Effective Business Messages
Chapter 6: Basic Purposes of Business Messages
Chapter 2: Listeners and Speakers
Chapter 5: Importance of Plain Language
Chapter 2: Power of Listening
Chapter 5: Business Writing Style
Chapter 2: Interpersonal Conflict
Chapter 5: Using the Proper Tone
Chapter 2: Dealing with Conflict in the Workplace
Chapter 5: Advanced Business Writing Techniques
Chapter 2: Using Conflict to Resolve Workplace Issues
Chapter 3: Cultural Awareness and Etiquette
Chapter 3: Changing the Face of Diversity
Chapter 3: What Is Workplace Diversity, and Why Is It Important?
Chapter 3: Managing Diversity in the Workplace
Chapter 3: Embracing Diversity
Chapter 4: Brainstorming: Getting Ideas Before You Write
Chapter 4:: Mind Mapping
Chapter 4: Outlining
Chapter 4: Audience Analysis
Chapter 2: Body Language
Chapter 5: Lessons in Style
Chapter 2: Body Speaks: The Importance of Body Language
Chapter 5: Business Writing Basics
Chapter 2: Telephone Etiquette Workshop
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