Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"There are more reasons than ever to understand how to protect your personal information.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
"If nothing else, avoid the urge to respond in anger or haste.
Liz Ryan navigates the terrain in a video presentation and article at Forbes.
"What makes work satisfying?
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"With this new tool, brand centrality and distinctiveness don't have to be contradictory goals.
"Even when it's phrased as delicately as possible, accepting constructive criticism can be brutal.
"While it's not easy for a procrastinator to change -- just getting started is often a challenge -- it is possible.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.
"Carmine Gallo shares the three simple secrets all inspiring messages share, and how inspiring executives and entrepreneurs tell their brand or product story in a way that's understandable, memorable and emotional.
"More than a century ago, the department store magnate John Wanamaker famously complained about his inability to gauge the effectiveness of the money he spent on advertising.
"Titles like “SHE-EO” and momtrepreneur are meant to empower women but actually do more harm than good.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"There are thousands of different websites that you can leverage to build your own personal brand, but only a few that will give you both the reach and credibility to make a major impact.
"'Shark Tank' investor Barbara Corcoran has met a lot of people in business.
"When you're on your work computer, your employers can track pretty much everything you do," writes Áine Cain (photo, left).
"A few years ago, my to-do list was an endless source of frustration.
"Research shows that hurtful workplace behavior can depress performance, increase employee turnover, and even mar customer relationships.
"How do creative people come up with great ideas?