Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
According to Bob Egan (photo, left), "Thirty-nine percent of employees say that a foundation of trust between them and their employers still isn’t there when it comes to mobile.
"When people talk about “the next big thing,” they’re never thinking big enough.
"Every business professional and entrepreneur believes they are good communicators, but how do they know?
"Are you paying people to stay busy or are you paying them to be productive?
Alan Murray, Editor of Fortune, reports.
"The real question may turn out to be whether you’re working for the wrong boss.
"There’s a meme around Silicon Valley that Google is weak on mobile.
"Most people have no idea how their paychecks compare to the market average.
"Clive Schlee, CEO of Pret a Manger, keeps team members engaged by publicly thanking them at an annual dinner.
Check out this video on the topic presented by Julia Kirby, Harvard Business Review editor-at-large.
"Walmart’s experiment, which it ended after several months, highlights the powerful high-tech tools available to retailers to reduce theft.
"Virtually all leaders believe that to stay competitive, their enterprises must learn and improve every day.
"Ever notice how being turned down stops some people from trying again, while others bounce back from rejection stronger than before?
"This wouldn’t be the last time the FBI Academy pushed me through obstacles.
"Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought.
"Wharton marketing professor Michael Platt wants to get inside your head.
"Kamo Asatryan may very well be one of the best kept secrets in the startup ecosystem.
"Raymond Sheen, president of Product and Process Innovation, Inc.
"The media industry has no shortage of things to worry about.
"Focusing on federal truth-in-advertising standards, this A-to-Z primer is an essential resource for businesses of any size.
"John Beshears and Francesca Gino of Harvard Business School offer a five-step process for mitigating the effects of cognitive biases and low motivation on decision making.
"In this article you’ll discover how to make sure your content meets Federal Trade Commission (FTC), Food and Drug Administration (FDA) and Google requirements.
Daniel Goleman explains.
"TED Talks are fun and interesting.
"The four questions you need to solve different types of problems.