Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"This Business English Pod lesson is the final part in our series on handling a crisis.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.
"Here's how you can resolve a sudden conflict in 60 seconds or less using the LEAF strategy, although it may not work for deeper, longstanding conflicts.
"In this Business English Pod lesson, we’ll see how important it is to strategize and plan when you’re handling a crisis.
"This is the third in our Business English Pod series on handling a crisis.
"This is the first in a series of Business English lessons on handling a crisis.
"The conversion from movement into meaning is both seamless and direct, because we are endowed with the capacity to speak without talking and comprehend without hearing.
"[Recently] we looked at several ways to brainstorm ideas.
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"Let’s face it: ideas are a dime a dozen.
"In today’s lesson, were going to look at how to organize your ideas.
"Most of us have stumbled when saying an unfamiliar name.
"A job interview is one of the most stressful and high-pressure situations you experience in your working life.
"Unless you’re perfect, you have room to improve.
"Criticism is something we all have to face.
"So, you’ve found some great resources for studying English that suit your purpose.
Daryl Chen and Hailey Reissman (photo, left) report.
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"Has this ever happened to you?
"There are many different reasons why you might want to influence people.
"Has this ever happened to you?
"When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.
"Many students of English have the feeling that they’ve learned pretty much all the grammar they need.