Business Communication Essentials, 7th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Here is the Quick Learning Guide for Chapter 4.
Here is the Quick Learning Guide for Chapter 5.
This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.
This in-depth guide offers practical tips for avoiding many types of cultural bias in your writing and speaking.
This is the Quick Learning Guide for Chapter 2.
This is the Quick Learning Guide for Chapter 1.
Everyone needs a play a part in reducing the burden of too much data and information in the work environment; this document has plenty of helpful tips.