Business Communication Today, 14th Ed.
Chapter 3. Communication Challenges in a Diverse, Global Marketplace
Enjoy a pictorial tour of cultures around the world as you learn more about communication across the spectrum of culture context.
This two-part video series teaches managers and entrepreneurs to resolve conflicts through the win-win strategies of empathetic negotiation.
Most of us believe we are good listeners, but the constant stream of communication breakdowns in business and personal settings is evidence that we could all improve.
This interview with social media expert Ben Wills discusses the growing role of social media in business.
