Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"This week our podcast is with David Allen, author of the classic productivity guide Getting Things Done.
Jena McGregor, columnist at The Washington Post, interviews productivity expert David Allen (photo, left) asking how he manages the "digital onslaught.
"The purpose of sound bites is simple — help people remember what you said and why you said it.
Kat Moon (photo, left) gives the details at TheMuse.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.
John Moyer reports on the case of Chadder's and In-N-Out Burger.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"People pitch ideas all the time.
Check out our gallery at Pinterest.
"During the course of conversation, there are several tricks you can use to make your words sound more authoritative and to address your audience with greater overall confidence.
"The infographic below shows five of the most toxic types of employees that exist and how to keep their problems from affecting you and your fellow co-workers.
Michael Hyatt (photo, left) weighs in.
"As a CIO and entrepreneur I’m often asked by entrepreneurs what they should put in the cloud.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"What does it take to get ahead?
"Choosing mobile phone cases and customizing phones with charms and decorations may reveal a lot about a person's culture, as well as increase attachment to the devices, according to researchers.
"These companies will guarantee that you’ll not only love walking into the office on Monday morning, but that you’ll want to keep coming back.
Jake Mcspirit presents his list.
"Do you have a manager who sends cryptic, one-sentence emails that send you into a panic?
Laura Vanderkam reports on the topic.
"I’ve been doing a lot of presenting recently, and I have no problem admitting that it’s tough.
"Most of us know the standard work communication “don’ts”: Don’t swear, don’t tell racist or sexist jokes, don’t lie, don’t send the whole office an email meant for your best friend.
"Every office has one.
"New research by Dr.