Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"No one wants to be that offensive, insensitive tourist," declares Sarah Schmalbruch (photo, left).
According to James Altucher (photo, left), "We have to learn the basic tenets of communication so that in this world where we receive up to 20,000 messages a day in all of its varieties, our communications can rise to the top.
"Increasingly we are expected to always be "on"—responding to emails and texts outside of business hours.
"Stay on track to a successful career by following these six rules for keeping your work life drama-free.
"Even your best ideas mean nothing if no one listens to you.
"Japan is known for its complex rules for social behavior.
Steven Benna, a writer at BusinessInsider.
Check out this Business Insider video produced by Alex Kuzoian with original reporting by Drake Baer.
"If your work depends on finding undisturbed time for deep focus and creative thinking, you know all about the modern curse of distraction.
According to Sue Shellenbarger (photo, left), "Most people seek to project an upbeat, confident attitude on the job.
"Too often policy-makers consider only the consequences of NOT creating a policy and pay little attention to the consequences of creating one.
"It’s time to take a page out of the playbooks of the world’s most successful people.
According to Michael Michalowicz, CEO of Provendus Group, "The Pareto Principle—also known as the 80-20 rule—doesn’t just describe the way things are; it can also be used as a powerful tool to help you focus and redirect your energies, becoming more efficient and more profitable in the long term.
"Lithium Technologies, a social customer experience management platform, announced the results of a recent survey performed on its behalf by Harris Poll, finding that brands are increasingly under pressure by consumers to innovate," writes Justin Lafferty in a piece at AdWeek.
"Addressing your procrastination proclivities requires identifying the root cause.
According to John Brandon (photo, left), "It only takes seven minutes to change how you approach your day.
"With 2015 offering an abundance of new communications technologies and services, it is essential for businesses to be aware of the latest trends and attempt to gain an advantage over the competition," reports Jonha Revesencio (photo, left) in a piece at HuffingtonPost.
Jacquelyn Smith discusses the work of Mark Goulston (photo, left).
"Does it seem like you don’t have enough hours in the day to get through everything you need to do?
"This week our podcast is with David Allen, author of the classic productivity guide Getting Things Done.
Jena McGregor, columnist at The Washington Post, interviews productivity expert David Allen (photo, left) asking how he manages the "digital onslaught.
"The purpose of sound bites is simple — help people remember what you said and why you said it.
Kat Moon (photo, left) gives the details at TheMuse.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.