Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
John Moyer reports on the case of Chadder's and In-N-Out Burger.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"People pitch ideas all the time.
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"During the course of conversation, there are several tricks you can use to make your words sound more authoritative and to address your audience with greater overall confidence.
"The infographic below shows five of the most toxic types of employees that exist and how to keep their problems from affecting you and your fellow co-workers.
"But, as you may have noticed, a lot of people are trying to tell stories these days.
Michael Hyatt (photo, left) weighs in.
"As a CIO and entrepreneur I’m often asked by entrepreneurs what they should put in the cloud.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"We all know we can learn more from our missteps than our successes — even though no one likes to admit when they’ve gotten something wrong," offers Eric A.
"What does it take to get ahead?
"Michael has been in Frankfurt for about a week and is really missing his home office in Chicago.
"Napoleon Hill, author of the best-selling 1937 book "Think and Grow Rich," explored the habits of the most likable people in his essay "Develop A Pleasing Personality," which was included in the book The Science of Success.
"Choosing mobile phone cases and customizing phones with charms and decorations may reveal a lot about a person's culture, as well as increase attachment to the devices, according to researchers.
"These companies will guarantee that you’ll not only love walking into the office on Monday morning, but that you’ll want to keep coming back.
Jake Mcspirit presents his list.
"Do you have a manager who sends cryptic, one-sentence emails that send you into a panic?
Laura Vanderkam reports on the topic.
"I’ve been doing a lot of presenting recently, and I have no problem admitting that it’s tough.
"Most of us know the standard work communication “don’ts”: Don’t swear, don’t tell racist or sexist jokes, don’t lie, don’t send the whole office an email meant for your best friend.
"Workers are constantly on-the-go and, as such, mobility has become a key factor affecting today’s workplace.
"While we can't always predict it, experts have identified some factors that are likely to contribute to burnout: .