Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
"Virtually all leaders believe that to stay competitive, their enterprises must learn and improve every day.
"Ever notice how being turned down stops some people from trying again, while others bounce back from rejection stronger than before?
"This wouldn’t be the last time the FBI Academy pushed me through obstacles.
"Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought.
"Wharton marketing professor Michael Platt wants to get inside your head.
"Kamo Asatryan may very well be one of the best kept secrets in the startup ecosystem.
"Raymond Sheen, president of Product and Process Innovation, Inc.
"The media industry has no shortage of things to worry about.
"Focusing on federal truth-in-advertising standards, this A-to-Z primer is an essential resource for businesses of any size.
"John Beshears and Francesca Gino of Harvard Business School offer a five-step process for mitigating the effects of cognitive biases and low motivation on decision making.
"In this article you’ll discover how to make sure your content meets Federal Trade Commission (FTC), Food and Drug Administration (FDA) and Google requirements.
Daniel Goleman explains.
"TED Talks are fun and interesting.
"The four questions you need to solve different types of problems.
"Good communication is essential to managing and working in a productive and efficient workplace.
"Gregory W.
Richard Feloni reports
"4 tips for getting your colleagues' attention.
"'You’ve told me about your strengths—now, can you share what you consider to be your biggest weakness?
"So, here are three reasons you might be neglecting that date you circled on the calendar, as well as some suggestions for giving yourself a kick in the pants and tackling those pesky projects once and for all!"
Author bio - Kat Boogaard is a writer for The Muse and the Career Editor for The Everygirl.
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"Here are some of the things that psychologists and social science researchers have found that have the power to lift your spirits and keep them high.
"It used to be (back before the Internet, smartphones and social media) that if you wanted or needed to speak to a client, you picked up the phone – or you sent her a letter.
Carolyn Gregoire (photo, left) checks in with author Nicholas Carr.
James A.
