Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).
Eric Barker asks, "What schedule do the pros use?
Barbara Pachter (photo, left) reveals common speaking mistakes even professionals make.
"Highly resilient people know how to bend to inevitable failures and tragedies and not break," writes Richard Feloni (photo, left) in a piece at BusinessInsider.
Jacquelyn Smith presents some advice from Darlene Price (photo, left).
"The first time I made a presentation to an executive team, I quickly realized it wasn’t business as usual," writes Lea McLeod (photo, left).
"Learn the proper business etiquette for using mobile devices.
"Learn how to write for mobile devices.
Take a look at this infographic produced by TopManagementCareers.
"Learn how to do research on mobile devices.
"As soon as she made eye contact with the audience, all of the nervous tics disappeared — not because a wave of calm came over her, but rather because she fainted.
Take a look at this article by Drake Baer of BusinessInsider.
Shane Parrish, founder of the Farnam Street blog, discusses the concept of the circle of competence.
"Giving a presentation is very similar to public speaking.
"Just as with any kind of toxin, you need to limit your exposure and keep yourself protected.
Is there a difference between being efficient and being effective?
Drake Baer asks, "What can we do today to help out our future selves in 2019?
"Have you ever felt like you're talking, but nobody is listening?
"When [Gayle] Cotton (photo, left) began her career working at the United Nations in Geneva in the early-90s, she answered a routine phone call with a polite, 'Hello, how are you?
"I’ve written hundreds of posts since beginning this blog.
Jeff Haden has his opinion and his list.
Ben Bajarin (photo, left) covers the topic at Time.
"Rather than risk your professional reputation (and dread your to-do list), take charge.
According to Natalie Burg (photo, left), "Business doesn’t happen face to face as often as some would like.