Business Communication Essentials, 7th Ed.
Chapter 8. Writing Negative Messages
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Ash Roy (photo, left) weighs in on the topic.
"No one likes getting criticism," states Sue Shellenbarger in a piece at WSJ.
The original resource is no longer available.
Advertisers spend nearly $2 billion a year marketing food to children and teenagers; this in-depth report by the FTC looks at how that money is spent.
"Loose lips sink relationships.
"Social media offers the potential for educators and institutions to develop how they engage with students and other stakeholders and offer new services.
Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.
"Fundamentally, poor business writing is costly and leads to disastrous events.
"This is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger.
Download this PDF file, the executive summary of Dietary Guidelines for Americans, to complete Message for Analysis 13.
More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
BusinessWriting.
I just finished reading an interesting book titled Annoying by science writers Joe Palca and Flora Lichtman (2011).
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.