Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
"Does human rights language matter?
Milton Kazmeyer presents a quick rundown on the topic.
"Audiences are often startled into silence when I ask them which workplace liars they are most grateful for.
"Emotionally intelligent people aren’t ruled by their thoughts; they are the master of them," declares Daniel Wallen (photo, left).
"The modern world is fast paced and time often seems to slip by with us barely noticing.
This collection of resources for business communication and business writing instructors focus on a wide variety of media, including videos, infographics, PowerPoints, PDFs, and podcasts, covering every relevant topic so you can keep your course fresh and up to date.
"Welcome to 2014, where chronic stress becomes the new normal and our fast-faster society juggles a never-ending to-do list even as we're still frantically catching up from last month's agenda," writes JJ Virgin (photo, left).
Randy Krum features an infographic on the topic.
According to Susan Young (photo, left), "2014 promises to be the year of visuals.
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According to Chris Ellis (photo, left), "Buttons are those areas that when touched on by someone in the course of communication, make us react.
"While the nature of success may be relative to each individual, its presence also leaves a series of tell-tale signs and portents.
Gene Marbach (photo, left) has a tip on improving productivity.
"Now let’s have a look at how exactly users are interacting with their phones.
"Life is stressful, and complaining may be considered by many as an extension of being absolutely normal.
"Margie Blanchard, Ph.
"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.
A directory of business communication videos curated by Bovee and Thill .
"Letting fear of failure stop you from asking for what you want ensures you won't get it.
"We create buffers all around us to avoid the pain of failure and rejection, and don’t seem to realise that we’re doing it.
"What an amazing year 2013 has been for mobile innovation - and consumers.
Parmy Olson (photo, left), a Forbes.
"If simply hearing the phrase "public speaking" makes you cringe, Zach Holman, a prominent developer at GitHub, the software-development network, feels your pain.
According to Scott Christ (photo, left), "The biggest change in my life came when I realized the only thing holding me back from what I wanted was me.