Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Video marketing is exploding in popularity, and with good reason: According to a report from Vidyard, more than 70% of marketers say that video produces conversions better than any other type of content.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"People pitch ideas all the time.
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"During the course of conversation, there are several tricks you can use to make your words sound more authoritative and to address your audience with greater overall confidence.
"The infographic below shows five of the most toxic types of employees that exist and how to keep their problems from affecting you and your fellow co-workers.
"But what's the best way to build rapport and create trust?
Michael Hyatt (photo, left) weighs in.
"As a CIO and entrepreneur I’m often asked by entrepreneurs what they should put in the cloud.
"Amit Agarwal is the founder of Digital Inspiration, a popular tech & how-to website since 2004.
"We all know we can learn more from our missteps than our successes — even though no one likes to admit when they’ve gotten something wrong," offers Eric A.
"What does it take to get ahead?
"Michael has been in Frankfurt for about a week and is really missing his home office in Chicago.
"Choosing mobile phone cases and customizing phones with charms and decorations may reveal a lot about a person's culture, as well as increase attachment to the devices, according to researchers.
"These companies will guarantee that you’ll not only love walking into the office on Monday morning, but that you’ll want to keep coming back.
Jake Mcspirit presents his list.
"We all send body language cues based on how we feel and what we think, here's how to decipher them quickly and in any situation.
"Do you have a manager who sends cryptic, one-sentence emails that send you into a panic?
Laura Vanderkam reports on the topic.
"I’ve been doing a lot of presenting recently, and I have no problem admitting that it’s tough.
"Most of us know the standard work communication “don’ts”: Don’t swear, don’t tell racist or sexist jokes, don’t lie, don’t send the whole office an email meant for your best friend.
"Every office has one.
"Workers are constantly on-the-go and, as such, mobility has become a key factor affecting today’s workplace.
"While we can't always predict it, experts have identified some factors that are likely to contribute to burnout: .