Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
"Sometimes your job can really be a grind — but quitting isn’t always a realistic option," says Eric Barker (photo, left).
"The mobile revolution is changing the way retailers display and sell goods as well as where and how they interact with customers.
"Does human rights language matter?
Teaching oral communication on Pinterest.
Milton Kazmeyer presents a quick rundown on the topic.
"Audiences are often startled into silence when I ask them which workplace liars they are most grateful for.
"Emotionally intelligent people aren’t ruled by their thoughts; they are the master of them," declares Daniel Wallen (photo, left).
"We need new rules on when you should text, when you should call, when you should email," writes Nicholas Carlson (photo, left).
"The modern world is fast paced and time often seems to slip by with us barely noticing.
This collection of resources for business communication and business writing instructors focus on a wide variety of media, including videos, infographics, PowerPoints, PDFs, and podcasts, covering every relevant topic so you can keep your course fresh and up to date.
"Welcome to 2014, where chronic stress becomes the new normal and our fast-faster society juggles a never-ending to-do list even as we're still frantically catching up from last month's agenda," writes JJ Virgin (photo, left).
Randy Krum features an infographic on the topic.
According to Susan Young (photo, left), "2014 promises to be the year of visuals.
"In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking.
See our Pinterest page of PowerPoint programs for business communication instructors.
According to Chris Ellis (photo, left), "Buttons are those areas that when touched on by someone in the course of communication, make us react.
"While the nature of success may be relative to each individual, its presence also leaves a series of tell-tale signs and portents.
Check out the Pinterest page on employment.
Gene Marbach (photo, left) has a tip on improving productivity.
"Now let’s have a look at how exactly users are interacting with their phones.
"Life is stressful, and complaining may be considered by many as an extension of being absolutely normal.
Check out a Pinterest page of data visualizations.
"Margie Blanchard, Ph.
"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.