Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
According to Lee Rainie (photo, left), "For the first time, the Pew Research Center’s Internet & American Life Project has found that cell phone ownership among adults has exceeded 90%.
"Through the years, we've watched technology grow like a child budding into adulthood: It starts out mostly crying and pooping, then crawling, gradually learning to walk, and finally able to run at a speed we all wish we could keep up with.
Freemake does its own research on how YouTube replaced tv .
"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.
A newsletter has gone out with a glaring, and rather embarrassing, error.
I get tons of emails where the writer tells a story and then ends with, “is that even legal?
Can you read this?
Are you bored .
In the last couple of days I have received cryptic memos at work, undecipherable emails, incomplete invitations, and a handful of odd looks, expressions, and a bizarre, possibly obscene, gesture (from another motorist).
There are quite a number of motivational speakers and self-improvement books out there with a surprisingly simple message: believe that success will come easily to you and it will.
We live and work in an age when there is plenty to fret about for professionals in every field and at every level.
Fear is one of our most basic and essential survival mechanisms, but sometimes it can overwhelm us even when a real threat doesn't exist.
What do you do when you fall off the horse?
"We are made to persist.
This is the last in our three-part Business English Podcast series on cold calling.
The crux of the problem is the demand for certainty in a world that is always tentative and uncertain.
In my life I have deliberately cultivated a workday that is flexible, simplified, slow, mindful, creative.
Your employees are Facebooking and Tweeting at work.
Some people are incredibly effective and efficient.
Most of us, though, think we're above average multitaskers.
You hear so much about how instantly reachable we all are, how hyperconnected, with our smartphones, laptops, tablets and such.
Hurricane Irene and [the] East Coast earthquake are critical reminders of the importance of timely communication among managers and their employees.