Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
The majority of college students today use smartphones — although three-quarters don’t foot their own bills.
A new study could quell the guilt you may feel for Facebooking on the clock.
Sandra Aamodt and Sam Wang (photo, left), authors of Welcome to Your Brain: Why You Lose Your Car Keys but Never Forget How to Drive and Other Puzzles of Everyday Life, have written an op-ed piece for the New York Times.
Experience a normal day in 2014.
According to Steve Tobak (photo, left), "If you work with and listen to enough successful executives and other business leaders, you'll find that, with rare exception, they use plain English and cut to the chase.
In this visit with the Young Entrepreneur Council the question posed is, "What are your best tips for recovering from major mistakes?
Kim Bashin (photo, left) points out, "Lapses in memory can lead to embarrassing mistakes, especially in the professional world.
Pam Sahota (photo, left) introduces and reviews "some awesome time-saving options for us on-the-go and those of us who just want the convenience of news at our fingertips with less hassle.
According to TED.
Sue Shellenberger (photo, left), writer for WSJ.
Robert J.
Here's an infographic on how, when, and where people share content.
Jody Glickman (photo, left) "has coached everyone from business school students to Wall Street associates on the art of communicating well.
Matthew Della Porta (photo, left) begins his article with an employee, Jean, who has been offered a promotion: "Jean gets the promotion she’s been wanting.
Heidi Grant Halvorson (photo, left) takes a look at the right and wrong way to apologize.
"A huge French company has just banned the use of email within the company.
"Each individual has a unique tolerance level for how much physical and emotional stress they can endure before something starts to give," says Mirabai Galashan (photo, left).
Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.
Ever wonder about the work of a website's or blog's comment moderator?
"We've all heard of or experienced ourselves the mental or physical brain freeze that's often described as "choking" under pressure.
"People are busy.
"In a single minute there are over 695,000 status updates on Facebook.
A stunning visual motion-graphic presenting 15 keys facts and stats about the evolution of communication technologies and the Internet in the next 4 years.
"Every day, we make decisions that have good or bad consequences for our future selves.