Business Communication Essentials, 8th Ed.
Chapter 4. Writing Business Messages
"I like to ask questions and listen.
Check out the infographic at ELearningInfographics.
"In an email from Musk to Tesla employees published by Inc's Justin Bariso, Musk encourages employees to buck the traditional chain of command found in most companies, in which messages always flow through managers.
"Being a new entrepreneur is stressful, and that stress is compounded when you start realizing just how little time there is in a day.
Stephanie Vozza (photo, left) reports on the topic at FastCompany.
"Unsurprisingly, research shows that when employees perceive their workplace as more political, they are less engaged, less productive, and more likely to quit.
Kat Boogaard (photo, left) reports on the topic at TheMuse.
"Learn to communicate your needs with more firmness and less fear.
"Last year, Richard Laermer decided to let his employees work from home on a regular basis.
According to Marcel Schwantes (photo, left), "Instead of asking the casual, basic stuff we're all tired of answering, hit 'em up with these great conversational questions, beginning with my number one most favorite question.
"When left unchecked, not only does rampant incivility make our days more tense, it also leads to a loss of focus, a loss of productivity, a deliberate slacking off among disgruntled employees, and even serious health problems.
"Thanks to artificial intelligence (AI) and machine learning, we’re about to enter a new era for communications in the workplace," writes Pam Bednarczyk (photo, left).
"Before the internet took over the economy, "marketing" used to mean spending hundreds of thousands of dollars on a creative team, communications staff, and messaging.
Knowledge@Wharton takes an in-depth look at the concept of in-store experiences.
"Content engineering or content marketing is essentially about designing the right kinds of content that might engage consumers.
"After a decade of aftershocks from the seismic financial crisis of 2007, the landscape of global finance is much altered.
"If you're in any leadership capacity, take note: These four uncommon behaviors are known to command great respect and unprecedented employee loyalty, and lead to clear, competitive advantage.
"You want to charm and impress your interviewer, not turn them off with bad behavior," writes Rachel Gillett (photo, left) and Áine Cain in a BusinessInsider.
"The truth is that projecting power as a speaker doesn’t mean getting louder.
"Everyone has favorite products.
"Artificial intelligence scares people—excessively so .
Karin Hurt (photo, left) asks, "Have you ever felt this way?