Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Every business professional and entrepreneur believes they are good communicators, but how do they know?
"Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought.
"What are the rules of data visualization, a practice that draws on research into cognitive theory, graphical perception, statistics and journalism?
"Good communication is essential to managing and working in a productive and efficient workplace.
"Gregory W.
Richard Feloni reports
"It used to be (back before the Internet, smartphones and social media) that if you wanted or needed to speak to a client, you picked up the phone – or you sent her a letter.
"You want to project confidence, competence, professionalism, and self-assurance.
According to Nick Morgan (photo, left), ".
"To stay competitive, you need to evolve with and embrace the changing times.
"What’s that you say?
"It’s our job to transform our organizations so we are ready for the future … and there’s really no way to transform without persuading.
"The good news is that businesses now have enough organizational experience with the idea of communication technology, that they are beginning to take ownership of its evolution.
"For the past few years over on the Jellyvision blog, our good pal Melanie Chapman (photo, left) has been showcasing what she calls Damn Good Communication – examples of companies solving a tricky communication challenge by being unusually creative.
See TeamChat's list.
"The following are just some benefits to using your blog as a business communication tool?
See the infographic.
Staples presents 7 reasons why you should be using email in your marketing.
"Follow these steps to land your dream job: .
"Your body language speaks volumes about your mood and attitude.
"Even your best ideas mean nothing if no one listens to you.
"Japan is known for its complex rules for social behavior.
Steven Benna, a writer at BusinessInsider.