Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
Some people are incredibly effective and efficient.
Most of us, though, think we're above average multitaskers.
You hear so much about how instantly reachable we all are, how hyperconnected, with our smartphones, laptops, tablets and such.
Hurricane Irene and [the] East Coast earthquake are critical reminders of the importance of timely communication among managers and their employees.
You’ve probably read countless articles that promise you better happiness, only to be disappointed.
When it comes to legal issues, most bloggers are either unaware or misinformed about the laws that they operate under.
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
Your colleague Jim calls you “honey,” makes cracks about women drivers, and suggests that you be the one to shop for the retirement gift for Bob because “women like that sort of thing.
The majority of college students today use smartphones — although three-quarters don’t foot their own bills.
A new study could quell the guilt you may feel for Facebooking on the clock.
Sandra Aamodt and Sam Wang (photo, left), authors of Welcome to Your Brain: Why You Lose Your Car Keys but Never Forget How to Drive and Other Puzzles of Everyday Life, have written an op-ed piece for the New York Times.
Experience a normal day in 2014.
According to Steve Tobak (photo, left), "If you work with and listen to enough successful executives and other business leaders, you'll find that, with rare exception, they use plain English and cut to the chase.
In this visit with the Young Entrepreneur Council the question posed is, "What are your best tips for recovering from major mistakes?
In this video Brian Solis interviews Tyler Cyr, Dunkin' Brands' web communications manager, on "how social media helps continue and improve the Dunkin’ experience.
Kim Bashin (photo, left) points out, "Lapses in memory can lead to embarrassing mistakes, especially in the professional world.
Pam Sahota (photo, left) introduces and reviews "some awesome time-saving options for us on-the-go and those of us who just want the convenience of news at our fingertips with less hassle.
Ian Griffin recently attended a forum where Kim A.
According to TED.
Jody Glickman (photo, left) "has coached everyone from business school students to Wall Street associates on the art of communicating well.
Here's an infographic on how, when, and where people share content.
Sue Shellenberger (photo, left), writer for WSJ.
Robert J.