Business Communication Essentials, 8th Ed.
Chapter 7. Writing Routine and Positive Messages
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.
"Thinking too much isn't just a nuisance.
"Niceness wasn’t part of the equation.
"Here's how to grow your influence, boost your impression and make a powerful impact.
Stefano Tasselli [photo, left], Martin Kilduff, and Blaine Landis provide the answers at HBR.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
"It’s a tough question.
"Are you a giver or a taker?
Here's a quick read on the topic by the nice people at Farnam Street.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"We believe we should work hard in order to be happy, but could we be thinking about things backwards?
"When it comes to video editing, you may be wondering what’s the best tool to use.
"Hear what Americans have to say about their jobs.
Cailey Rizzo reports at TravelandLeisure.
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
Erika Morphy (photo, left) covers the topic at CMSWire.
These articles will take you through the process of creating and using documents.
This resource is no longer available, but here is a helpful website on the related topic of influence marketing.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
Presented by Polina Marinova (photo, left) at Fortune.
"James Altucher (photo, left) shares the four words that guide his life and work as an entrepreneur, writer and father.