Business in Action, 7th Ed.
Chapter 11: Human Resources Management
"Start by writing short, declarative sentences.
"In his fourth book, "American Nations: A History of the Eleven Rival Regional Cultures in North America," award-winning author Colin Woodard [photo, left] identifies 11 distinct cultures that have historically divided the US.
"The results couldn’t be more conclusive.
"From a manager’s perspective, a new hire can’t come up to speed fast enough.
According to Leigh Steere (photo, left), "If you see a pattern of discontent in a staff member, the kindest thing you can do is pull the employee aside for a frank, tough-love conversation that covers some or most of the following points: .
"Millennials self-define themselves as a generation that has grown up with constant encouragement.
Helen Coster (photo, left) presents "10 Tips for Better Business Writing.
"Last month, I worked with a manager who was eager to develop her staff, but was overwhelmed by her senior management’s charge to accelerate top performance with highly ambitious goals," writes Wendy Axelrod (photo, left), in a piece at SmartBlogs.
Emma Seppälä asks, "How should we react when an employee is not performing well or makes a mistake?
"New research by Dr.
"Luckily, there are signs we can look for when trying to detect a lie.
"I normally introduce myself by my first name.
"Asiana Airlines flight 214 crashed upon landing at San Francisco International Airport on June 6, 2013.
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
According to Drake Baer, "Within moments of meeting people, you decide all sorts of things about them, from status to intelligence to promiscuity.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
See Damon Nofar's slideshow - 8 Tips for an Awesome PowerPoint Presentation - at BusinessInsider.
Take this quiz to see if you have the knowledge to travel like a pro.
Haiku Deck gives their picks for "Decks of the Year.
"Public speaking is hard enough without shooting yourself in the foot with simple mistakes.
Ben Schott (photo, left) presents his ten words.
Only one author team is writing about mobile business communication: Bovee and Thill.
"Some studies say you've only got 15 seconds to grab an audience's attention, while others say it's closer to a minute," writes Richard Feloni of BusinessInsider.
"Launching a product is hard to do," says Drake Baer of BusinessInsider.
"When [Gayle] Cotton (photo, left) began her career working at the United Nations in Geneva in the early-90s, she answered a routine phone call with a polite, 'Hello, how are you?