Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
"What’s your point of view?
"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone.
"You may feel you can successfully engage listeners with the critical substance of your message.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
"When it comes to video editing, you may be wondering what’s the best tool to use.
"Hear what Americans have to say about their jobs.
"Have you ever been in a meeting with someone who was constantly playing with their phone?
"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.
Laura Forer presents an infographic on the topic.
Take a look at this SlideShare show via LinkedIn.
Brooke Nelson (photo, left) has the list at RD.
These articles will take you through the process of creating and using documents.
"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.
"No one wants to be the "glue guy.
"A few weeks ago, I was caught unprepared in a meeting.
Presented by Polina Marinova (photo, left) at Fortune.
"Veteran financier Ray Dalio [photo, left] has been in every kind of meeting: the good, the bad and the ugly.
"If you receive a calendar invitation and it’s clear from the above suggestions that you need not attend a meeting, you have options: .
"After a recent session a client told me that, “You’re a magician.
"Here, however, I’m going to focus on one of the key causal factors for ‘difficulties’ in the meeting room: different personality types.
"Meetings are an essential part of the life of every organization and your ability to run effective meetings with your management skills is a critical part of your success in meeting management.
According to Sara Saddington (photo, left), "We all have blind spots that are a result of our own worldview, experience, and expertise.
"I'm excited to share these top 87 business writing tips with you," writes Mary Cullen (photo, left) at InstructionalSolutions.
"When it comes to meetings in the office, most are filled with a whole lot of empty, buzzword-filled jargon.