Excellence in Business Communication, 13th Edition
Chapter 3. Collaboration and Business Etiquette
These online tools (many are free) offer a variety of ways to create infographics.
The Pew Research Center is one of the most respected research organizations in the world; learn how they try to get it right.
The 1000-plus pages of advice in the Chicago Manual of Style for citations and other writing and formatting questions can be overwhelming, but the editors are here to help.
The FTC’s Business Center has helpful guidance on applying federal marketing regulations in a wide variety of specific situations.
"Research needs and requirements vary with each assignment, project or paper.
A handy reference tool web landing page from North Carolina State University.
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
From refining your goals to measuring your success, here’s how to get started.
The original resource is no longer available, but this article offers 12 tips for successful business blogging.
"Consider environmental factors when preparing for a successful outcome.
Karin Hurt (photo, left) reports both the problems and the solutions.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.
"There are many problems with the way most meetings are run.
Alex Cavoulacos has the list at TheMuse.
"Lori Wright, general manager of Microsoft Teams and Skype marketing, offers advice for making daily meetings less repetitive and more inclusive.
"A classic introvert preference is aversion to meetings.
"Your business needs collaboration -- but not everyone's a team player.
"Cognitive diversity has been defined as differences in perspective or information processing styles.
"What’s your point of view?
"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone.
"You may feel you can successfully engage listeners with the critical substance of your message.
"Movies are also a great way for leaders to learn about leadership on their own!"
"Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
"When it comes to video editing, you may be wondering what’s the best tool to use.