Business Communication Essentials, 7th Ed.
Chapter 8. Writing Negative Messages
"Looking for some new ideas for tools to support your work?
"Electronic Portfolios are a creative means of organizing, summarizing, and sharing artifacts, information, and ideas about teaching and/or learning, along with personal and professional growth.
"Electronic Portfolios are a creative means of organizing, summarizing, and sharing artifacts, information, and ideas about teaching and/or learning, along with personal and professional growth.
Follow these tips for more successful searches.
Use these ideas for some of the most common public speaking scenarios.
The Emergent website at Columbia University tracks and evaluates rumors spreading online.
The Emergent website at Columbia University tracks and evaluates rumors spreading online.
Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations.
Follow these tips to get the most from LinkedIn, including the most appropriate and effective ways to ask for recommendations.
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ClickSoftware’s blog discusses a range of topics on mobile business communication.
Explore 10 blogs from such major brands as Coca-Cola and Disney.
The Human Rights Campaign assesses corporate policies and practices regarding equal rights and opportunities for LGBT employees.
"It’s not just the application, interview and hiring that brings you the best people.
"Instead of privately contacting businesses, consumers are turning to Twitter to voice their issues publicly.
"It's no secret that bad customers service drives consumers nuts.
"So here's what I want you to do: Challenge yourself to learn something new every day.
"Pinpointing your customers’ needs better may lead to better sales—but you’ve got to do some legwork first.
Chris Lake (photo, left) offers his advice at SearchEngineWatch.
Paco Underhill (photo, left) reports on the topic of "more vs.
"Think it’s easy to leverage social media to provide customer service to customers?
Excerpted from the book Netiquette by Virginia Shea.
"Today’s students and career-changers have access to more career planning information than ever before.
Check out these examples of e-portfolios presented by Auburn University.
From brief reviews to online videos, see how content from consumers is reshaping contemporary marketing.